What do you think about your client? Do you look at them as $ units or friends that you care about.
With the pressure to increase your income at this time sometimes that pressure can affect what you do and say.
Remember you are here to serve the needs of your client.
Do you ask yourself “how are your clients doing?”
Do you reach out to your clients and ask them “how are you doing?” Do you email or even better do a long distance phone call to say “Hi, how are you doing?” I haven’t heard from you in awhile. Hows it going? How’s business? Can I help with anything? Do you need any help?
How can I help you with your success? An open ended question will open up the dialogue to find any challenges your client may be having which you can solve. As you don’t expect anything when you help a friend, you should serve without expectation of anything other than goodwill.
Friends are more loyal, open and trusting so if you can perceive your clients as friends who you want to help, you may find your clients will become your most loyal trusting, raving fans!
Have you reached out to your clients to ask “ How can I help you during these times?”