customer

How to keep Customers after they purchase with customer relationship processes

  How to keep Customers after they purchase with customer relationship processes. It is harder to get a new customer than get your current customer to buy from you again and again. So, you should setup a customer post purchase system to make a strong relationship between you and your customer that lasts.

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The Customer Onboarding Process on Solopreneur Success Strategies

Customer Service on Solopreneur Success Strategies Part 4 On today’s Solopreneur Success Strategies, it is all about the customer. How to have a great customer  “onboarding ” process in your business so that the customer has an experience pre and post purchase of your product or service such that you develop a strong relationship with

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Customer Retention after the Purchase on Solopreneur Success Strategies

[svpVideo v=1] Customer Retention Strategies after They Purchase on Solopreneur Success Strategies On today’s show, I discuss further on what things you can do post-purchase for your customer to help retain them as a longtime customer.  Have you put in place any customer retention strategies after the purchase? It is easier to sell to a

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What is your Customer Post-Purchase Service in your Business?

[svpVideo v=1] How can you keep your Customer Loyalty for your Business by having an exceptional Customer Service after the Purchase on Solopreneur Success Strategies.  What is your Customer Onboarding Process like in your business? Does it instill loyalty or trust for your business from your customers or do your customers purchase once and never

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Customer Experience after the Sale on Solopreneur Success Strategies

[svpVideo v=1] Customer Experience on Solopreneur Success Strategies On today’s show, I have a look at the post-purchase experience for the customer. Are you providing enough information so the customer can use the product or service easily? Do you get feedback from the customer on it’s ease of use?  Do you have tutorials so the

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