World Domination Wednesday

What is your Customer Post-Purchase Service in your Business?

[svpVideo v=1] How can you keep your Customer Loyalty for your Business by having an exceptional Customer Service after the Purchase on Solopreneur Success Strategies.  What is your Customer Onboarding Process like in your business? Does it instill loyalty or trust for your business from your customers or do your customers purchase once and never […]

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Customer Experience after the Sale on Solopreneur Success Strategies

[svpVideo v=1] Customer Experience on Solopreneur Success Strategies On today’s show, I have a look at the post-purchase experience for the customer. Are you providing enough information so the customer can use the product or service easily? Do you get feedback from the customer on it’s ease of use?  Do you have tutorials so the

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Customer Experience in your Business on Solopreneur Success Strategies

[svpVideo v=1] The importance of good customer experience in your sales cycle on today’s Solopreneur Success Strategies. It costs 6 to 7 times more to acquire a new customer than retaining an existing one. Good Customer Experience will increase value of existing customer as they will buy from you again and again. Teach the customer

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Customer Service always has FAQ’s on Solopreneur Success Strategies

Customer Service part 3 on Solopreneur Success Strategies On today’s show, I talk about having a Frequently Asked Questions section in your Customer Service model for visitors to get quick answers to their questions. FAQs are easy to develop with starting with all the questions people have previously asked and write down the answers to

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